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E-Totem, Digital Locative Media to Support E-Participation in Cities
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Author(s): Vasco Furtado (Universidade de Fortaleza, Brazil), Lanna Lima (Universidade de Fortaleza, Brazil), Daniel Almeida Chagas (Universidade de Fortaleza, Brazil), Vládia Pinheiro (Universidade de Fortaleza, Brazil), Carlos Caminha (Universidade de Fortaleza, Brazil), Elizabeth Furtado (Universidade de Fortaleza, Brazil)and Matheus Mafra (Universidade de Fortaleza, Brazil)
Copyright: 2022
Pages: 22
Source title:
Research Anthology on Citizen Engagement and Activism for Social Change
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-6684-3706-3.ch070
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Abstract
The relationship between governments and their citizens has changed with the rise of ICTs. Even if these changes can strengthen the active role of society in the control and participation of public administration, there is a risk that this process can increase exclusion especially in developing countries, mainly because a large part of the population does not have access at all times to the facilities and services provided by ICTs. This article describes e-Totem, a software and hardware platform produced to support inclusive e-participation in large cities. It is also described three popular participation initiatives implemented using the platform, from which hundreds of thousands of citizen interactions were obtained from the platform. e-Totem is customized to be inclusive and suitable for use in such a wide variety of scenarios as well as being used by such a significant volume of people.
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