E-Participation in Developing Countries: The Case of the National Social Insurance Fund in Cameroon

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Author(s): Ransome E. Bawack (Catholic University of Central Africa, Cameroon), Jean Robert Kala Kamdjoug (Catholic University of Central Africa, Cameroon), Samuel Fosso Wamba (Toulouse Business School, France)and Aime Fobang Noutsa (Catholic University of Central Africa, Cameroon)
Copyright: 2022
Pages: 22
Source title: Research Anthology on Citizen Engagement and Activism for Social Change
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-6684-3706-3.ch044

Keywords: Civic Engagement / Civic Engagement & Social Justice / Information Science Reference / Social Sciences & Humanities

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Abstract

This chapter on e-participation in developing countries uses Cameroon as a case study to demonstrate the realities of practicing Web 2.0 and social media tools to drive collaborative initiatives between government agencies and citizens in developing countries. The case study was guided by the incentives for e-participation using social media technologies, the tools used by a government to drive such initiatives, the level of participation from citizens, and the challenges and risks faced in implementing these technologies. A study of Cameroon's National Social Insurance Fund (NSIF) confirmed the main incentives of e-participation initiatives in developing countries and the major challenges they face in implementing them.

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E-Participation in Developing Countries: The Case of the National Social Insurance Fund in Cameroon

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