E-Government Transparency and Citizen Engagement Increasing Accountability

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Author(s): Deborah S. Carstens (Florida Institute of Technology, USA), Stephen Kies (Florida Institute of Technology, USA)and Randy Stockman (Florida Institute of Technology, USA)
Copyright: 2016
Pages: 26
Source title: Politics and Social Activism: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-4666-9461-3.ch046

Keywords: Information Science Reference / Political Science / Social Sciences & Humanities

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Abstract

The chapter focus is on accountability and transparency through E-Government. With the increasing trend of users getting online and the opportunity for ubiquitous reach, state governments have begun to utilize social media to engage, communicate and inform their citizens. Therefore, this chapter also discusses ways to better engage citizens in government accountability and transparency discussions. With the transition from government to E-Government, greater transparency in government accountability has occurred. There is a need for government Websites to promote public trust while providing understandable, meaningful and usable government accountability information securely. The recommendations and solutions discussed are centered on enhancing E-Government transparency and citizen engagement resulting in enhanced government accountability.

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