E-Government in Vietnam: Situation, Prospects, Trends, and Challenges

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Author(s): Ngo Tan Vu Khanh (Tien Giang University, Vietnam), Ma Thanh Danh (Department of Risk Management, Toppion Group, Vietnam)and Gwangyong Gim (Soongsil University, South Korea)
Copyright: 2020
Pages: 20
Source title: Open Government: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-5225-9860-2.ch088

Keywords: Civic Engagement & Social Justice / General Law / Information Science Reference / Social Sciences & Humanities

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Abstract

Electronic government (e-government) has established as an effective mechanism for increasing government productivity and efficiency and a key enabler of citizen- centric services. Despite the considerable investment of the Government of Vietnam in e-government, the outcomes of it are still far below the expectation. This paper aims also to assess the current situation of e-government in Vietnam and to investigate the reasons for the modest results of it. Different indicator groups for the measurement of e-government will be applied to access the status of each dimension of e-government as well as the overall performance of e-government in general. The challenges and issues of implementing e-Government systems will also be relevant to implementing ICTs to build systems to support e-governance.

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E-Government in Vietnam: Situation, Prospects, Trends, and Challenges

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