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Dimensions of Culture in Hospital Teamwork
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Author(s): Anna Rosiek (Ross Medica, Poland)and Krzysztof Leksowski (Military Clinical Hospital, Poland & Collegium Medicum Nicolas Copernicus University Chair of Public Health, Poland)
Copyright: 2014
Pages: 35
Source title:
Cross-Cultural Training and Teamwork in Healthcare
Source Author(s)/Editor(s): Simona Vasilache (Bucharest University of Economic Studies, Romania)
DOI: 10.4018/978-1-4666-4325-3.ch005
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Abstract
The chapter discusses, on research-based findings, the particularities of culture in hospitals, in a cross-cultural perspective with a particular focus on the Polish case. The findings of the study point to the fact that exterior factors and perceptions have a decisive impact on the patient evaluation of the hospital experience, so hospitals should dedicate some of their efforts to improving organizational culture and its perceived effects on patients.
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