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Digitalization in Citizen Participation and Effects on Local Governments
Abstract
Citizen participation refers to the ability of citizens to influence political decisions that impact their lives, forming a core aspect of democracy. While some argue that citizens lack the time, information, and motivation to engage in every public sector decision, others suggest that increased participation fosters knowledge, expertise, and community engagement. The role of public administrators in this process remains debated. However, with technological and social changes, new participation mechanisms have emerged. In particular, the rise of Information and Communication Technologies in the 2000s has transformed interactions between individuals, organizations, and governments, introducing concepts such as electronic participation. This study examines electronic citizen participation in local governments by presenting a theoretical framework, explaining participation in local governance, and analyzing practical examples. Finally, the benefits and challenges of citizen participation in local governance are evaluated.
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