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Digital Well-Being and AI: Navigating the Intersection Between Technology and Mental Health

Digital Well-Being and AI: Navigating the Intersection Between Technology and Mental Health
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Author(s): Sanchita Mandal (Tata Institute of Social Sciences, India)and Mahmoud M. Kh. Hawamdeh (Al-Quds Open University, Palestine)
Copyright: 2025
Pages: 22
Source title: Digital Citizenship and the Future of AI Engagement, Ethics, and Privacy
Source Author(s)/Editor(s): Mahmoud M. Kh. Hawamdeh (Al-Quds Open University, Palestine)
DOI: 10.4018/979-8-3693-9015-3.ch004

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Abstract

Artificial intelligence (AI) has become a transformative force in mental health and digital well-being, offering personalized wellness programs and AI-driven mental health applications. However, these advancements present significant ethical challenges, particularly regarding algorithmic bias and privacy. This chapter discusses the implications of algorithmic bias, where the underrepresentation of diverse demographics in AI models can lead to inequitable outcomes and privacy risks stemming from the misuse or mishandling of sensitive user data. Through real-world case studies, the chapter illustrates these challenges and their impact on equitable and trustworthy AI in mental health. It also proposes strategies to mitigate these risks, emphasizing fairness, transparency, and privacy in AI design. The chapter underscores the role of responsible digital citizenship, advocating for informed and ethical engagement with AI tools by users, developers, and policymakers for creating inclusive, ethical, and privacy-conscious AI systems to advance mental health and digital wellness.

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