IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Digital Transformation and the Future Workforce

Digital Transformation and the Future Workforce
View Sample PDF
Author(s): Abhijit Chandratreya (SCES's Indira Institute of Management, Pune, India)
Copyright: 2025
Pages: 22
Source title: Transforming the Service Sector With New Technology
Source Author(s)/Editor(s): Varinder Singh Rana (City University, Ajman, UAE), Gaurav Bathla (CT University, India), Ashish Raina (CT University, India)and Divoy Chhabra (CT University, India)
DOI: 10.4018/979-8-3693-7447-4.ch002

Purchase

View Digital Transformation and the Future Workforce on the publisher's website for pricing and purchasing information.

Abstract

The chapter “Digital Transformation and the Future Workforce” explores the impact of digital transformation on the service sector's workforce. As new technologies such as artificial intelligence, machine learning, robotics, and big data analytics are integrated into service delivery, there is a significant shift in the skills required and the nature of job roles. This chapter examines how businesses can navigate this transition by fostering digital skills, redesigning job roles, and implementing effective workforce development strategies. It also addresses the challenges and opportunities presented by digital transformation, including the need for continuous learning and adaptability in a rapidly evolving technological landscape. By understanding these dynamics, organizations can better prepare their workforce for the future, ensuring sustained growth and competitiveness in the digital age.

Related Content

Muhammad Naeem Shahid, Mahreen Bashir, Muhammad Umar Islam, Zahid Mahmood. © 2027. 36 pages.
KM Ashifa, B. UmaDevi, L. Anitha, Palanivel Rathinasabapathi Velmurugan, R. Vettriselvan. © 2027. 26 pages.
Mirudhula K., Karthikeyan S.. © 2027. 36 pages.
Abid Ali, Muhammad Zahid, Muhammad Naeem Shahid, Sumaira Aslam. © 2027. 24 pages.
Priyakrushna Mohanty, Rashi Modi, Aaleyah Behera. © 2027. 40 pages.
R. N. Ravikumar, S. Aarthi. © 2027. 32 pages.
V. Lava Kumar, Santhapalli Gautami, E. Gnanaprasuna, N. Sathyanarayana, D. Srikanth Reddy. © 2027. 32 pages.
Body Bottom