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Digital Inclusion as a Tool to Rejuvenate the Rural Banking Sector in Tripura, India: A Descriptive Analysis
Abstract
Digital inclusion in banking services was drafted to provide fast and uninterrupted services to a broad pool of customers with an aim to extend financial services to unprivileged groups. Competitive edge associated made it a vibrant policy for bankers across the state with varying degrees of application to suit the customer needs. The present study explores the extent of digital banking interface help improve the status of rural banking in Tripura on the basis of secondary data. Taking cue from four CRISIL Inclusix in view (i.e., branch penetration, deposit penetration, credit penetration, insurance penetration), results are indicative of Tripura's progress in rural front becoming one of the best performing state among NESs. The study again specifies that proper policy measures, vis-a-vis its implementation could place the state amongst top five digitally inclusive states in India and also promote much desired cashless economy and transparency among others.
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