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DHM2-TS Framework for Evaluation of Tele-Health Platforms and Solutions: A Multi User-Centered Perspective
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Author(s): Uma Nambiar (Digital Health India Association, India), Ayushi Tandon (Mahindra University, Hyderabad, India), Avinash Kumar Gupta (Universal College of Medical Sciences, Nepal), Madhava Sai Sivapuram (Dr. Pinnamaneni Siddhartha Institute of Medical Sciences and Research Foundation, Chinna-Avutapalli, India)and Vijayasimha Ajarananda (Audicor Cardiometrics Pvt. Ltd., India)
Copyright: 2023
Pages: 23
Source title:
The Internet of Medical Things (IoMT) and Telemedicine Frameworks and Applications
Source Author(s)/Editor(s): Rajiv Pandey (Amity University, Lucknow, India), Amrit Gupta (MRH, Sanjay Gandhi Postgraduate Institute of Medical Sciences, Lucknow, India)and Agnivesh Pandey (D.A-V. College, Chhatrapati Shahu Ji Maharaj University, Kanpur, India)
DOI: 10.4018/978-1-6684-3533-5.ch011
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Abstract
The global surge in teleconsultations in response to the COVID-19 pandemic resulted in flooding of the market with multiple telemedicine solutions. This placed healthcare providers and seekers in a dilemma, as they lacked benchmarks and assessing tools to identify the appropriate solution that would satisfy their individual demands. After reviewing the existing frameworks for evaluating telemedicine solutions and platforms, both scholarly and widely known, the authors realized that they all focused on either the commercial perspective or the information management competencies of telehealth delivery systems. After establishing this research gap, a new unified integrative model suitable for assessing telehealth solutions has been proposed, which is described in this chapter. They first summarize the methodology used to develop the framework, and then the framework's various components. This framework can be used by all stakeholders of the telehealth ecosystem: healthcare providers, patients, solution providers, and policy makers.
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