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Development of Human Factors Ontology for Business Knowledge Management

Development of Human Factors Ontology for Business Knowledge Management
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Author(s): Monica Philippart (University of Central Florida, USA)and Waldemar Karwowski (University of Central Florida, USA)
Copyright: 2013
Pages: 18
Source title: Business, Technology, and Knowledge Management in Asia: Trends and Innovations
Source Author(s)/Editor(s): Patricia Ordóñez de Pablos (Universidad de Oviedo, Spain)
DOI: 10.4018/978-1-4666-2652-2.ch014

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Abstract

Employee knowledge and cognitive skills are key assets to achieving business success, yet are often mismanaged. By promoting the human-centered design approach, the discipline of human factors and ergonomics (HF/E) can significantly contribute to optimizing business processes through effective management of employee knowledge. However, a comprehensive methodology is needed to help organizations integrate the HF/E principles across various business processes. This paper introduces a novel method for integrating HF/E principles into business processes through the application of HF/E ontologies.

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