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Developing Angles of Integration: On the Alignment of Internet-Based Information Technology and Supply Chain Integration1
Abstract
This chapter discusses the relationship between the focus and degree of internet-based Information Technology (IT) applications and the scope and orientation of process-oriented integration in supply chains. In particular, the degree of supplier and customer integration and its match with the implemented IT instruments supporting inter-organizational collaboration are investigated. Different types of integration are differentiated from each other. For the measurement of the focus and degree of IT integration and supply chain integration, an approach is introduced which allows the analysis of the alignment of both aspects. This approach is referred to as the angles of integration. With respect to supply chain integration and IT implementation, the analysis of different integration strategies are possible. The chapter helps companies to evaluate the alignment of their use of IT techniques with their supply chain management emphases. Furthermore, it refines an existing framework for the comparison of different supply chain integration strategies and applies it with IT. Based on the angles of integration, the match of supply chain integration and IT can be investigated.
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