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Determinants of Teleworking Continuance Intention in a Pandemic Context: The Case of the Tunisian Companies

Determinants of Teleworking Continuance Intention in a Pandemic Context: The Case of the Tunisian Companies
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Author(s): Fatma Bouaziz (Laboratory PRISME (LR18ES24), Faculty of Economics and Management, University of Sfax, Tunisia)and Houneida Haddar (Laboratory PRISME (LR18ES24), Faculty of Economics and Management, University of Sfax, Tunisia)
Copyright: 2023
Pages: 24
Source title: Handbook of Research on Entrepreneurship and Organizational Resilience During Unprecedented Times
Source Author(s)/Editor(s): Wassim J. Aloulou (Imam Mohammad Ibn Saud Islamic University, Saudi Arabia & University of Sfax, Tunisia)
DOI: 10.4018/978-1-6684-4605-8.ch017

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Abstract

The spread of the COVID-19 pandemic and the associated home confinement restrictions have prompted companies to start or increase working from home. With the gradual deconfinement, the question arises whether companies wish to perpetuate this practice, which has been irregular since the start of the crisis. Thus, this chapter aims to explore the determinants of teleworking adoption during COVID-19 pandemic and the intentions of Tunisian companies to continue following the relaxation of policies. An empirical investigation through qualitative research was conducted. The results show that managers of the companies surveyed expressed satisfaction and intend to continue teleworking adoption in light of better organization/regularization of this practice. This intention can be determined by several factors, which are grouped into five categories: individual characteristics, job characteristics, technological factors, organizational factors, and environmental factors.

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