Determinants of Employee Retention: A Study of Reality in Brazil

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Author(s): Melissa Rodrigues Ataide Silva (Instituto Superior de Gestão, Portugal), João Conrado de Amorim Carvalho (Unidade de Ensino Superior Dom Bosco, Brazil)and Alvaro Lopes Dias (Instituto Superior de Gestão, Portugal)
Copyright: 2019
Pages: 13
Source title: Strategy and Superior Performance of Micro and Small Businesses in Volatile Economies
Source Author(s)/Editor(s): João Conrado de Amorim Carvalho (Unidade de Ensino Superior Dom Bosco, Brazil)and Emmanuel M.C.B. Sabino (FORUM (Centro de Formação, Estudos e Pesquisas), Brazil)
DOI: 10.4018/978-1-5225-7888-8.ch004

Keywords: Business & Management / Business Science Reference / Management Science / Small and Medium Enterprises

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Abstract

One of the biggest challenges faced by companies is the retention of employees. Studies undertaken in the area indicate that the high turnover rate, especially characterized by voluntary dismissal, is motivated by non-alignment of employees' interests with company objectives. The author focused on identifying which factors related to the employees and which factors related to the companies are determinant to retain employees and reduce the rate of turnover. To answer this question, a survey was conducted with a sample of 264 people, between employees and employers, treated by factor analysis. The results showed that age, gender, and marital status are not important for the employees' permanence and that the promotion of training, opportunities for advancement, salaries, and fair benefits are more valued, as well as the employee's interest in ascending professionally.

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