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Determinants and Consequences of Citizens' E-Participation: The Case Study of the App MyHomeCity
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Author(s): Raul Machado (Department of Management, School of Economics and Management, University of Minho, Campus de Gualtar, Braga, Portugal & CBMA (Centre of Molecular and Environmental Biology), University of Minho, Campus de Gualtar, Braga, Portugal & IB-S (Institute of Science and Innovation for Sustainability), University of Minho, Campus de Gualtar, Braga, Portugal)and António Azevedo (Department of Management, School of Economics and Management, University of Minho, Campus de Gualtar, Braga, Portugal)
Copyright: 2022
Pages: 26
Source title:
Research Anthology on Citizen Engagement and Activism for Social Change
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-6684-3706-3.ch082
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Abstract
This article aims to discuss the determinants of digital active citizenship behaviors such as the e-participation using reporting urban apps. The article makes a comparative analysis between two groups of citizens: a) 98 users of a reporting app (MyHomeCity) who were selected for the case study); and b) 148 non-users of reporting apps. Users of MyHomeCity revealed higher scores for the satisfaction for life in the city, self-esteem, self-efficacy, and perceived happiness, for all place attachment dimensions and all digital citizenship dimensions except for political activism (online and offline) and critical perspective. The probability of being an app user is predicted by satisfaction for living in the city, place identity (attachment), and digital citizenship dimensions. The implications for public decision makers, app developers, and citizens' organizations are discussed.
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