Designing Service-Based Coorperative Systems

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Author(s): Colette Rolland (CRI, France)and Rim Samia Kaabi (CRI, France)
Copyright: 2006
Pages: 8
Source title: Encyclopedia of E-Commerce, E-Government, and Mobile Commerce
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59140-799-7.ch031

Keywords: Business & Management / Business Science Reference / E-Commerce

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Abstract

The connectivity generated by the Internet is opening opportunities for services composition. As a consequence, organizations are forming online alliances in order to deliver integrated value-added services. However, due to the lack of methodologies and tools, the development of such composite services across organizations is usually ad hoc and raises a number of issues, especially in the identification, composition, and orchestration of services. The objective of this article is to propose a goal-driven approach to understand the needs of different organizations for a new added-value composite service, and to model the cooperative process supporting this service provision in a declarative, goal-driven manner. The goal model called a map is then used for service elicitation, composition, and orchestration. The article presents the approach and illustrates it with a distance learning cooperative service.

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