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Designing and Implementing an IT Evaluation Program
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Author(s): Han T.M. van der Zee (Nolan Norton Institute, The Netherlands)
Copyright: 2002
Pages: 13
Source title:
Information Systems Evaluation Management
Source Author(s)/Editor(s): Wim Van Grembergen (University of Antwerp – Antwerp Management School, Belgium)
DOI: 10.4018/978-1-931777-18-6.ch017
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Abstract
When you can measure what you are speaking about, and express it in numbers, you know something about it; but when you cannot measure it, when you cannot express it in numbers, your knowledge is of a meager and unsatisfactory kind; it may be the beginning of knowledge, but you have scarcely in your thoughts advanced to the stage of science.1
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