Designing an Evaluation Process for Resource Discovery Tools

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Author(s): David Bietila (University of Chicago, USA)and Tod Olson (University of Chicago, USA)
Copyright: 2012
Pages: 15
Source title: Planning and Implementing Resource Discovery Tools in Academic Libraries
Source Author(s)/Editor(s): Mary Pagliero Popp (Indiana University, USA)and Diane Dallis (Indiana University, USA)
DOI: 10.4018/978-1-4666-1821-3.ch008

Keywords: Information Science Reference / Library & Information Science / Library Information Systems / Library Science

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Abstract

This chapter discusses a process that can be used by libraries to evaluate the current generation of resource discovery tools. The process considers a three-tiered approach to the application, considering technical, functional, and usability layers. Because the current generation of discovery tools is very flexible, the process discussed uses an initial pass of evaluation to gain insight into the abilities of the tool and how users approach it. This leads to a further evaluative iteration, mainly at the usability level, where the user observations from the first iteration are used to inform more refined use cases.

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