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Deploying OR/MS Tools for Decision Making in the Age of Artificial Intelligence and Sustainable Development Goals: Social, Behavioral, and Technological Perspectives
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Author(s): Abdul-Rahim Ahmad (King Faisal University, Saudi Arabia), Yousuf Ahmad (University of British Columbia, Canada), Juwairiah Ahmad (Southern New Hampshire University, USA), Omar Ahmad (Payactiv, USA)and Ibtihaj Ahmad (University of Nevada, USA)
Copyright: 2025
Pages: 38
Source title:
Industrial Ecology and the Sustainable Development Goals (SDGs)
Source Author(s)/Editor(s): Syed Abdul Rehman Khan (Business Research and Consultancy Limited, Sheffield, UK)and Muhammad Tanveer (Imam Mohammad Ibn Saud Islamic University, Saudi Arabia)
DOI: 10.4018/979-8-3373-0139-6.ch002
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Abstract
Operations Research and Management Sciences (OR/MS) methodologies have shown significant promise as well as success in solving and unraveling a variety of operational and tactical problems. However, this success is not matched in solving complex political, social, socio-technical, and strategic decision problems. Such an apparent lack of efficacy has been attributed to a variety of factors. We take behavioral and technological perspectives of opportunities and impediments in the adoption of OR/MS tools in a wider realm of problem-solving and decision-making. We also look at various limitations, and sources of limitations, of OR/MS approaches. We discussed some ideas on how to make OR/MS tools more effective through a combination of OR/MS with systems thinking, soft decision-making, and Artificial Intelligence (AI). We discuss how using AI in conjunction with OR/MS can help make decision-making more efficacious, leading to fair, equitable, robust, and sustainable development choices.
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