IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

The Demise of a Business-to-Business Portal

The Demise of a Business-to-Business Portal
View Sample PDF
Author(s): Arthur Tatnall (Victoria University, Australia)and Alex Pliaskin (Victoria University, Australia)
Copyright: 2009
Pages: 23
Source title: Electronic Business: Concepts, Methodologies, Tools, and Applications
Source Author(s)/Editor(s): In Lee (Western Illinois University, USA)
DOI: 10.4018/978-1-60566-056-1.ch084

Purchase

View The Demise of a Business-to-Business Portal on the publisher's website for pricing and purchasing information.

Abstract

This chapter describes the development and ultimate demise of the Bizewest portal in the Western Region of Melbourne, Australia. We argue that no matter how good the portal software, the final success or failure of the portal is primarily related to how well it is adopted and used. We begin by discussing the concept and benefits of Web portals, and especially those that are applicable to SMEs, as the Bizewest portal was primarily aimed at SMEs. We describe how the portal was conceived and developed, and the difficulty that its proponents had in persuading regional SMEs to change their business processes to make best use of online trading with each other. The research was socio-technical in nature, and was based on considering this innovation through the lens of innovation translation, informed by actor-network theory. Although Bizewest has ceased operations, the portal project must be considered a success, as it produced substantial benefits.

Related Content

Emrah Arğın. © 2022. 16 pages.
Ebru Gülbuğ Erol, Mustafa Gülsün. © 2022. 17 pages.
Yeşim Şener. © 2022. 18 pages.
Salim Kurnaz, Deimantė Žilinskienė. © 2022. 20 pages.
Dorothea Maria Bowyer, Walid El Hamad, Ciorstan Smark, Greg Evan Jones, Claire Beattie, Ying Deng. © 2022. 29 pages.
Savas S. Ates, Vildan Durmaz. © 2022. 24 pages.
Nusret Erceylan, Gaye Atilla. © 2022. 20 pages.
Body Bottom