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The Demand for E-Government Standards
Abstract
The chapter provides an overview and subsequent analysis of the demand for e-government standards in the EU. It describes the requirements for e-government standards in the EU, based on a number of ongoing national initiatives. A recently developed typology of service standards is used to structure the need for e-government standards demand in various dimensions. It turns out that the rather complex organisational structure of governmental organisations is the most important driving force for developing e-government standards.
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