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Decision Models and Group Decision Support Systems for Emergency Management and City Resilience

Decision Models and Group Decision Support Systems for Emergency Management and City Resilience
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Author(s): Yumei Chen (School of Public Administration & Emergency Management, Jinan University, Guangzhou, China), Xiaoyi Zhao (University at Albany, Albany, New York, United States), Eliot Rich (University at Albany, Albany, New York, United States)and Luis Felipe Luna-Reyes (University at Albany, Albany, New York, United States)
Copyright: 2021
Pages: 18
Source title: Research Anthology on Decision Support Systems and Decision Management in Healthcare, Business, and Engineering
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-7998-9023-2.ch035

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Abstract

This paper introduces the concept of Group Decision Support Systems (GDSS) as a tool to support emergency management and resilience in coastal cities. As an illustration of the potential value of GDSS, we discuss the use of the Pointe Claire teaching case. Participants in the exercise work in groups to approach the case using four different computer-supported decision models to explore and recommend policies for emergency mitigation and city resilience. The case, as well as the decision models, can be a valuable GDSS tool, particularly in the mitigation stages of the emergency management cycle. We present preliminary results from the use of the case, models and a simulation environment in a graduate course. We finish the paper by presenting our experience as a framework for building more efficient and secure emergency management systems through the use of GDSS.

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