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Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Deciphering Conflicts of Affordances Through a Design-Based Approach

Deciphering Conflicts of Affordances Through a Design-Based Approach
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Author(s): Phil Tietjen (Pennsylvania State University, USA)and Mahir Akgun (Pennsylvania State University, USA,)
Copyright: 2018
Pages: 28
Source title: End-User Considerations in Educational Technology Design
Source Author(s)/Editor(s): Rod D. Roscoe (Arizona State University, USA), Scotty D. Craig (Arizona State University, USA)and Ian Douglas (Arizona State University, USA)
DOI: 10.4018/978-1-5225-2639-1.ch013


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This study explored the potential of “Social Web” tools (e.g., “Web 2.0”) to support teaching and learning in an online Information Science & Technology course. Although there has been significant optimism regarding the potential of Social Web tools to promote effective collaboration in learning environments, instructors have found this to be an elusive goal. This paper investigates learning and usability challenges that arose with using multiple social media tools to support collaborative learning. Applying a Design-Based Research, the study conducts a close analysis of class discourse and interactions across a blogging and social networking platform. Findings showed that students used the tools primarily for logistical communication rather than learning-oriented communication. The researchers theorize that the specific affordances of the tools to support collaborative learning may be insufficiently articulated and difficult for students to discern their relative strengths - a “conflict of affordances.”

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