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Customer Targeting in Digital Marketing Through AI-Powered Personalization for Market Differentiation

Customer Targeting in Digital Marketing Through AI-Powered Personalization for Market Differentiation
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Author(s): Neeraj Kumar Vats (Maharishi Markandeshwar University, India)
Copyright: 2026
Pages: 30
Source title: AI-Driven Decision-Making for Diversity, Equity, and Inclusion in Marketing
Source Author(s)/Editor(s): Theodore Tarnanidis (International Hellenic University, Greece)
DOI: 10.4018/979-8-3373-6731-6.ch007

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Abstract

AI-based customization technology enables business operations to develop unique market positions which results in new marketplace offerings. Artificial intelligence technologies on platforms let businesses deliver customized sessions to their individual customers through advanced data processing and machine learning systems. Real-time data processing enables individual users to get precise solutions through service-based goods that integrate advanced user segmentation methods. The ongoing commercial success of businesses depends on successful customer demand forecasting through personalized solutions that result in heightened performance and better customer retention. The delivery of tailored customer interactions through AI technology provides businesses with two essential benefits which support their development of unique market leadership above competitive offerings. The ability of online businesses to identify current customer behavior patterns becomes essential for sustained success as an e-commerce service because it creates enduring market benefits in the industry.

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