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Current HPFF State of Finance Functions

Current HPFF State of Finance Functions
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Copyright: 2022
Pages: 19
Source title: Building the High-Performance Finance Function
Source Author(s)/Editor(s): André de Waal (Finance Function Research and Development Center BV, The Netherlands & HPO Center BV, The Netherlands), Eelco Bilstra (Finance Function Research and Development Center BV, The Netherlands) and Jacques Bootsman (Finance Function Research and Development Center BV, The Netherlands)
DOI: 10.4018/978-1-7998-6929-0.ch008

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Abstract

Since the development of the HPFF framework, extensive data collection by means of the HPFF diagnosis has taken place. This makes it possible to discuss how far in general finance functions are on the road to high performance. In this chapter, the average HPFF scores of finance functions worldwide are given, and the reasons for these scores are discussed. Potential courses of action for improving and strengthening finance functions are described. This chapter concludes with a discussion of a specific improvement opportunity: measuring and increasing internal customer satisfaction with the finance function.

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