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Culture, Knowledge Management, and Maturity in Complex Engineering Projects
Abstract
This chapter opens a discussion of how mature organizations in project management deal with culture and knowledge management in complex projects. This discussion also includes organizational structure and communication aspects. This chapter seeks to establish relationships between these four aspects and the three main characteristics of complex projects: ambiguities, multiple stakeholders, and multinationality. At the end of chapter, a table summarizes these relationships. The purpose of this chapter is to begin a discussion of the culture and knowledge management aspects of mature organizations dealing with complex projects. Along with culture and knowledge management, the authors also cover aspects of organizational structure (for project implementation) and communication, since they have a strong relationship with each other. In fact, the boundaries between these four aspects (culture, knowledge management, structure, and communication) are not clear and there are overlaps between them.
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