Creating Organizational Buy-in: Overcoming Challenges to a Library-Wide Discovery Tool Implementation

View Sample PDF

Author(s): Meris A. Mandernach (James Madison University, USA)and Jody Condit Fagan (James Madison University, USA)
Copyright: 2012
Pages: 19
Source title: Planning and Implementing Resource Discovery Tools in Academic Libraries
Source Author(s)/Editor(s): Mary Pagliero Popp (Indiana University, USA)and Diane Dallis (Indiana University, USA)
DOI: 10.4018/978-1-4666-1821-3.ch024

Keywords: Information Science Reference / Library & Information Science / Library Information Systems / Library Science

Purchase

View Creating Organizational Buy-in: Overcoming Challenges to a Library-Wide Discovery Tool Implementation on the publisher's website for pricing and purchasing information.

Abstract

While launching a discovery tool can be technically easy, establishing a process that will result in organizational buy-in for the tool is an exceptionally important first step for a successful implementation. Many lessons about creating organizational buy-in can be learned from experiences with federated search software and next-generation catalogs. Libraries must grapple with three critical areas before discovery tool implementation. First, the library will need to consider how the discovery tool will affect key library departments and create a plan for addressing their concerns. Second, training will need to be developed for staff as well as end users. Finally, monitoring and assessing the discovery tool’s performance and impact will inform future decision-making related to the tool’s integration with the library’s other systems and services. Each of these areas will be explored in the context of existing library research, with illustrations from James Madison University’s discovery tool implementation.

The IRMA Community

Research IRM

Creating Organizational Buy-in: Overcoming Challenges to a Library-Wide Discovery Tool Implementation

Purchase

Abstract

Related Content

IRMA Sponsors