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A Conversation Approach to Electronic Collections Development Within University Libraries
Abstract
Electronic collections development within university libraries is transforming university research and academic life. This case explores the topic of electronic collections development within university libraries from a student perspective. By mobilizing Conversation Theory (CT) and a conversational modeling framework, a case on electronic collections development is presented that utilizes research literature and focus group discussion data derived from undergraduate students within a large urban university. Findings reveal student perspectives and factors affecting students’ stances towards current and future electronic collections development trends. In addition, the findings indicate a variety of conversation modeling strategies are used by students in fostering perspective sharing and mutual understanding about electronic collections development. This case sheds light on electronic collections development from a student perspective and offers recommendations on how to use conversation modeling to leverage mutual understanding and consensual decision-making in contexts where communication gaps surrounding technology and its use in society exist.
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