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Contributory Factors of Students Satisfaction When Undertaking Group Work, a South Africa Higher Institution Case Study: Factors of Satisfaction When Undertaking Group Work
Abstract
This chapter assesses university's students' views on team work with a specific research aim to investigate the key contributory factors that affect the students' satisfaction when undertaking group work. The data used in this study were derived from both primary and secondary sources. The primary data was collected via a questionnaire survey aimed at 95 undergraduate students. The data collected from the survey were analysed using descriptive statistics procedures. Findings from the study revealed that the most important contributory factors that affect students' satisfaction when undertaking group works are: setting of ground rules for the operation of the group and students having the same attitude towards work. It was also found that some students do not come to group meetings which also affects the students' satisfaction. Therefore, this study contributes to the growing body of knowledge on the dynamics of team building and group works as it affects higher education students. Hence, preparing the students to be team players before they enter the world of work.
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