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Conducting Effective Interviews about Virtual Work: Gathering and Analyzing Data Using a Grounded Theory Approach

Conducting Effective Interviews about Virtual Work: Gathering and Analyzing Data Using a Grounded Theory Approach
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Author(s): Kerk F. Kee (Chapman University, USA)and Marceline Thompson-Hayes (Arkansas State University, USA)
Copyright: 2012
Pages: 21
Source title: Virtual Work and Human Interaction Research
Source Author(s)/Editor(s): Shawn Long (University of North Carolina Charlotte, USA)
DOI: 10.4018/978-1-4666-0963-1.ch012

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Abstract

This chapter explicates interviewing as a viable research method for studying virtual work. The chapter begins with a review of the existing interdisciplinary scholarship on qualitative interviewing along with three modes of interviewing, interviewing techniques, formats, and rigor. Next, the chapter reviews exemplary research reports on virtual work to illustrate best practices in interviewing and data analysis. Finally, suggestions for collecting, analyzing, and interpreting interview data about virtual work are discussed.

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