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Computer Mediated Speech Technology: Perceptions of Synthetic Speech and Attitudes Toward Disabled Users
Abstract
A frequently overlooked form of CMC is computer synthesized speech (CSS). Although the first CSS systems were rather crude and unintelligible, newer systems are fairly intelligible and are widely used for a number of applications, most importantly as aids for the speaking or visually disabled. In this chapter, we briefly review the development of CSS technology and discuss the work on perception and comprehension of CSS. Then, we examine how CSS use influences interactions between disabled people and nondisabled people. We conclude by emphasizing that the development of CSS systems should take into account various social psychological factors rooted in prejudice and stigma of the disabled.
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