A Complex Adaptive Systems-Based Enterprise Knowledge Sharing Model

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Author(s): Andrew P. Sage (The MITRE Corporation, USA)and Cynthia T. Small (George Mason University, USA)
Copyright: 2009
Pages: 20
Source title: Connectivity and Knowledge Management in Virtual Organizations: Networking and Developing Interactive Communications
Source Author(s)/Editor(s): Cesar Camison (University Jaume, Spain), Daniel Palacios (University Jaume, Spain), Fernando Garrigos (University Jaume, Spain)and Carlos Devece (University Jaume, Spain)
DOI: 10.4018/978-1-60566-070-7.ch016

Keywords: Information Science Reference / Knowledge Management / Library & Information Science

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Abstract

This chapter describes a complex adaptive systems (CAS)-based enterprise knowledge-sharing (KnS) model. The CAS-based enterprise KnS model consists of a CAS-based KnS framework and a multi-agent simulation model. Enterprise knowledge sharing is modeled as the emergent behavior of knowledge workers interacting with the KnS environment and other knowledge workers. The CAS-based enterprise KnS model is developed to aid Knowledge Management (KM) leadership and other KnS researchers in gaining an enhanced understanding of KnS behavior and its influences. A premise of this research is that a better understanding of KnS influences can result in enhanced decision-making of KnS interventions that can result in improvements in KnS behavior.

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A Complex Adaptive Systems-Based Enterprise Knowledge Sharing Model

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