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Comparing Experienced and Inexperienced Machine Workers: Improving the Skills of Technicians
Abstract
Toward the firm development of Advanced TPS based on the NMT (New Japan Model), this chapter aims to clarify the factors involved in improving the skills of technicians by conducting a comparison of experienced and inexperienced workers engaged in lathe work, using statistical science and electroencephalography (EEG). First, a fact-finding survey concerning skill transfer in machining work was conducted to determine the kind of lathe work tasks undertaken by skilled workers. Second, a survey comparing worker's cognition was conducted using EEG analysis. Third, the decision-making criteria used by experienced workers were identified. Fourth, decisions related to the workpiece were visualized. The findings thus obtained were then used to clarify the necessary factors for efficiently and effectively improving the skills of inexperienced workers, and the required results have been achieved.
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