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Communities of Practice as a Source of Open Innovation
Abstract
In this chapter, the authors define communities of practice. They present the concept as described by the creators of the concept but also comment on the role of these communities in organizational learning or informal learning. They follow with some of the results, centering on the conditions of success and challenges that emerge, as well as limits in the learning and sharing process, which are often underestimated. The authors highlight some results from a study on communities of practice in Canada, in particular the main conditions and challenges of such new modes of knowledge creation and management, which don't always work automatically. They compare these results to other recent research. Research clearly confirms that participants' commitment and motivation in the project, dynamism and continuity of leadership, organizational support and recognition of employees' involvement are the key elements in a community of practice, and they can contribute to open innovation.
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