Communication and Job Satisfaction

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Author(s): Libi Shen (University of Phoenix, USA)and Larry Austin (University of Phoenix, USA)
Copyright: 2017
Pages: 25
Source title: Handbook of Research on Human Factors in Contemporary Workforce Development
Source Author(s)/Editor(s): Bryan Christiansen (PryMarke LLC, USA)and Harish C. Chandan (Argosy University, USA)
DOI: 10.4018/978-1-5225-2568-4.ch009

Keywords: Business Science Reference / Human Aspects of Business / Psychology / Social Sciences & Humanities

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Abstract

In a business organization, communication is imperative for employers to express their thoughts, ideas, policies, and goals to their employees. Different organizational leaders or managers have various communication styles. Effective communication between employers and employees would not only boost employees' morale and job performance, but also demonstrate employers' successful leadership. Are communication and job satisfaction related? How should employers communicate so that their employees have higher job satisfaction, better engagement, lower turnover, and stronger long-term commitment? The purpose of this chapter is to explore the relationship between communication and employees' job satisfaction. This chapter attempts to provide business executives, company leaders, and scholar-practitioners suggestions with regard to developing effective communication strategies for better company management.

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