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Cognitive Ergonomics in 2016

Cognitive Ergonomics in 2016
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Author(s): Ronald John Lofaro (Embry-Riddle Aeronautical University, USA)
Copyright: 2019
Pages: 10
Source title: Advanced Methodologies and Technologies in Business Operations and Management
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-5225-7362-3.ch019


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Cognitive ergonomics deals with decision making, skilled performance(s), and training. This chapter will show what began as a cognitive task analysis (CTA) for identifying critical skills needed for skilled performance, with decision making involved in every step. Over the years, it evolved into a paradigm that extended far beyond a CTA. With the advances in technology, especially communication technologies, some of this paradigm has re-emerged in what are termed estimate-talk-estimate (ETE) efforts, which can be web-based. ETE's are aimed at forecasting, decision making, even policymaking. This chapter will show how to integrate the elements of paradigm cited above with elements of Pareto analysis ETE in order to use today's technology to achieve extremely accurate results across many venues. The model that results from this integration will be used on three current problem areas to show how decisions can be made on standards, policy, and training needs. The problem areas encompass national education standards, aviation and operational testing (OT), and evaluation.

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