IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Citizen Participation in Community Surveillance: Mapping the Dynamics of WhatsApp Neighbourhood Crime Prevention Practices

Citizen Participation in Community Surveillance: Mapping the Dynamics of WhatsApp Neighbourhood Crime Prevention Practices
View Sample PDF
Author(s): Anouk Mols (Erasmus University, Rotterdam, The Netherlands)
Copyright: 2021
Pages: 20
Source title: Human-Computer Interaction and Technology Integration in Modern Society
Source Author(s)/Editor(s): Hakikur Rahman (Ansted University Sustainability Research Institute, Malaysia)
DOI: 10.4018/978-1-7998-5849-2.ch007

Purchase


Abstract

Despite their recent emergence, WhatsApp neighbourhood crime prevention (WNCP) groups are an already pervasive phenomenon in the Netherlands. This study draws on interviews and focus groups to provide an in-depth analysis of the watchfulness and surveillance activities within these groups. The conceptualisation of WNCP through the lens of practice theory shows that the use of ICTs in the form of WhatsApp amplified all three dimensions of neighbourhood watchfulness practices. It examines how friction at the intersections of materialities, competencies, and meanings affect neighbourhood dynamics as well as the personal lives and experiences of people involved. While voluntary citizen participation in crime prevention leads to an increase in social support, feelings of safety, and active prevention of break-ins, it also defaults to forms of lateral surveillance which transcend digital monitoring practices. Pressing issues related to social media use, participatory policing, surveillance, and the normalisation of distrust and intolerance have an impact beyond its localised Dutch context.

Related Content

Madhuri Tikam. © 2021. 11 pages.
Sarika Sawant. © 2021. 30 pages.
Hakikur Rahman. © 2021. 34 pages.
Hakikur Rahman. © 2021. 30 pages.
Hakikur Rahman. © 2021. 25 pages.
Domenic Garcia. © 2021. 26 pages.
Anouk Mols. © 2021. 20 pages.
Body Bottom