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Chatbots in Education

Chatbots in Education
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Author(s): Wael Omar Alsayed (Makkah Education Department, Saudi Arabia), Fahad Saleem Al-Hafdi (King Abdulaziz University, Saudi Arabia)and Waleed Salim Alhalafawy (King Abdulaziz University, Saudi Arabia)
Copyright: 2025
Pages: 18
Source title: Empowering STEM Educators With Digital Tools
Source Author(s)/Editor(s): Stamatios Papadakis (University of Crete, Greece)and Michail Kalogiannakis (University of Thessaly, Greece)
DOI: 10.4018/979-8-3693-9806-7.ch006

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Abstract

Chatbots are widely seen as a key aspect of the industrial revolution, having had a huge influence on education by enhancing its dynamism. Hence, the present chapter aims to provide a thorough perspective on the beneficial impacts of using chatbots in the field of education. It presents an overview of the origin and definition of chatbots, their significance, functions, attributes, educational applications, user interaction, different categories, and the development process of chatbots. The material provided in the current chapter is anticipated to enhance the worldwide knowledge of chatbots and their utilisation in the educational setting. Moreover, a prominent aspect of the present chapter is assisting decision-makers in acquiring a more profound comprehension of chatbots and utilising them in the field of education, since chatbots are anticipated to have a substantial influence on educational achievements.

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