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Challenges of Digital Transformation: Impact on Culture and the Role of HRM
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Author(s): Adilah Hisa (Universiti Teknologi Brunei, Brunei), Fadzliwati Mohiddin (Universiti Teknologi Brunei, Brunei)and Heru Susanto (Research Center for Informatics, The Indonesian Institute of Sciences, Indonesia)
Copyright: 2022
Pages: 20
Source title:
Handbook of Research on Big Data, Green Growth, and Technology Disruption in Asian Companies and Societies
Source Author(s)/Editor(s): Patricia Ordóñez de Pablos (University of Oviedo, Spain), Xi Zhang (Tianjin University, China), Mohammad Nabil Almunawar (Universiti Brunei Darussalam, Brunei)and José Emilio Labra Gayo (University of Oviedo, Spain)
DOI: 10.4018/978-1-7998-8524-5.ch014
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Abstract
Digital transformation has been gaining attention amongst organizations, especially in keeping up with the demands and changes posed by COVID-19 pandemic. However, the pandemic introduced challenges to organizations in the context of digital transformation and caused human resource management (HRM) to deal with such a challenging environment, impacting their practices and the workforce. The chapter intends to uncover the challenges of digital transformation following the COVID-19 crisis which is affecting the culture of one's organization. It also aims to provide insights of how HRM can play an important role in addressing these challenges. The result is promising. Digital transformation affected to HRM with challenging business processes within the organization. The study will be valuable for organizations to understand the issues surrounding digital transformation in Asia and comprehend the potential means of managing these issues, especially for the HRM, and it contributes to knowledge in the area of digital transformation, information technology, and innovation.
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