The IRMA Community
Newsletters
Research IRM
Click a keyword to search titles using our InfoSci-OnDemand powered search:
|
The Business Value of E-Collaboration: A Conceptual Framework
Abstract
This article presents a conceptual framework of the business value of e-collaboration. In the past decade, firms have increasingly implemented collaborative technologies to support business activities, and investments in collaborative technologies have taken an increasing share of firms’ e-business investments. Presumably, such investments have been motivated by the notion that the implementation of collaborative technologies has business value. While research has repeatedly demonstrated the individual- and group-level impacts of collaborative technologies, it has rarely addressed their impacts at the organizational level and demonstrated their business value. In this article, I draw on three strategic management frameworks – the resource-based view of the firm, the knowledge-based view of the firm, and the dynamic capabilities perspective – to describe how specialized knowledge assets can be integrated through collaborative processes to create and sustain a competitive advantage. I then use this conceptualization as a platform for defining the organizational roles of collaborative technologies and the potential impact of each role on organizational performance. The main objective of this article is to provide a conceptual framework for researchers and practitioners who are interested in investigating and understanding the organizational impacts of collaborative technologies.
Related Content
|
Piotr Pietrzak.
© 2026.
32 pages.
|
|
Georgios Koukakis.
© 2026.
30 pages.
|
|
Yunus Emre Ozigci.
© 2026.
46 pages.
|
|
Zafar Mahfooz Nomani, Saddam Husain.
© 2026.
36 pages.
|
|
Muhammad Arif Khan.
© 2026.
18 pages.
|
|
Aditya Agrawal, Yashfeen Ali, Abhijit Mishra, Roshni Parveen.
© 2026.
28 pages.
|
|
Aayushi Goel, Akash Bag, Vineet Mishra, Nupur Kumari.
© 2026.
40 pages.
|
|
|