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Business Competence and Acumen of Information Technology Professionals
Abstract
There is an ongoing debate concerning information technology professionals and business competency skills. Conventional wisdom suggests IT professionals should first and foremost be proficient in all technical aspects and abilities with managerial, strategic, and soft skills as secondary. The business competence of information technology professionals may not seem to be a new technical or strategic development; however, the landscape of business has changed significantly. The information technology infrastructure is embedded throughout most organizations. Information technology and those responsible for IT can no longer afford to operate in a silo as they have in the past. Today's businesses rely more than ever on the technical infrastructure to provide scalability, functionality, and adaptability. The technical infrastructure is relied upon to help meet and assist with business operational, managerial, strategic, and competitive needs. This chapter examines the business competency of information technology professionals as a new development within IT.
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