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Broadband User Behavior Characterization
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Author(s): Humberto T. Marques Neto (Federal University of Minas Gerais (UFMG), Brazil), Leonardo C.D. Rocha (Federal University of Minas Gerais (UFMG), Brazil), Pedro H.C. Guerra (Federal University of Minas Gerais (UFMG), Brazil), Jussara M. Almeida (Federal University of Minas Gerais (UFMG), Brazil), Wagner Meira Jr. (Federal University of Minas Gerais (UFMG), Brazil)and Virgilio A.F. Almeida (Federal University of Minas Gerais (UFMG), Brazil)
Copyright: 2008
Pages: 19
Source title:
Handbook of Research on Global Diffusion of Broadband Data Transmission
Source Author(s)/Editor(s): Yogesh K. Dwivedi (Swansea University, UK), Anastasia Papazafeiropoulou (Brunel University, UK)and Jyoti Choudrie (University of Hertfordshire, UK )
DOI: 10.4018/978-1-59904-851-2.ch026
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Abstract
This chapter presents a broadband user behavior characterization from an Internet service provider standpoint. Understanding these user behavior patterns is important to the development of more efficient applications for broadband users. Our characterization divides the users into two categories: residential and small-office/home-office (SOHO). It employs four characterization criteria: session arrival process, session duration, number of bytes transferred within a session, and user request patterns. Our results show that both residential and SOHO session interarrival times are exponentially distributed, and point out that a typical SOHO user session is longer and transfers a larger volume of data. Our analysis also uncovers two main groups of session request patterns within each user category: (i) sessions that comprise traditional Internet services, such as WWW services, e-mail, and instant messenger, and (ii) sessions that comprise peer-to-peer file sharing applications, basically. We also analyzed and classified the e-business services most commonly accessed by users, which did not vary significantly across the user categories.
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