Balanced Scorecard Concepts, Technology, and Applications

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Author(s): Ricardo Colomo Palacios (Universidad Carlos III, Spain), Juan Miguel Gómez Berbís (Universidad Carlos III, Spain)and Ángel García Crespo (Universidad Carlos III, Spain)
Copyright: 2008
Pages: 7
Source title: Encyclopedia of Decision Making and Decision Support Technologies
Source Author(s)/Editor(s): Frederic Adam (University College Cork, Ireland)and Patrick Humphreys (London School of Economics, UK)
DOI: 10.4018/978-1-59904-843-7.ch005

Keywords: Accounting and Finance / Business & Management / Business Science Reference / Decision Support Systems

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Abstract

The balanced scorecard (BSC) harnesses the potential of checking and verifying the status of a company by evaluating and carefully assessing strategic aspects beyond the purely financial indicators. The significant impact of the BSC from a business standpoint has brought critical mass in use and the emergence of a number of technologies that will make a technology-supported BSC a reality. This article presents an overview of the concept and its history, evolution, major applications, and implications with a particular emphasis in decision making and decision support technologies.

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