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Back to the Basics: The Importance of Considering Health Literacy in the Development and Utilization of Consumer E-Health Interventions

Back to the Basics: The Importance of Considering Health Literacy in the Development and Utilization of Consumer E-Health Interventions
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Author(s): Reshma Prashad (York University, Canada) and Mei Chen (Seenso Institute for Public Health, Canada)
Copyright: 2022
Pages: 14
Source title: Research Anthology on Improving Health Literacy Through Patient Communication and Mass Media
Source Author(s)/Editor(s): Information Resources Management Association (USA)
DOI: 10.4018/978-1-6684-2414-8.ch001

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Abstract

Health literacy is a critical foundation that needs to be considered prior to the development and deployment of consumer e-health technologies. The authors indicate the problems associated with the lack of effective health literacy strategies in current consumer e-health interventions and then present a patient-centered, disease-specific, task-relevant, and contextualized health literacy approach. The goal of such an approach is to help patients better understand their illnesses make sense of their health data, make informed decisions, and more effectively manage their health conditions. The authors make five recommendations concerning health literacy in order to make e-health interventions effective. They also describe next-generation health literacy interventions that take advantage of emerging technologies such as speech recognition, natural language processing, artificial intelligence, automatic translation, and augmented reality. Finally, the authors point out a research and development direction towards an intelligent, integrated, and connected consumer e-health solution.

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