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Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Australia Local Government and E-Governance: From Administration to Citizen Participation?

Australia Local Government and E-Governance: From Administration to Citizen Participation?
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Author(s): Kevin O’Toole (Deakin University, Australia)
Copyright: 2009
Pages: 11
Source title: E-Government Diffusion, Policy, and Impact: Advanced Issues and Practices
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-60566-130-8.ch011

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Abstract

This chapter analyses local government’s response to the pressure to modernise its structures through its use of Information Communication Technologies (ICT) to execute its broad range of tasks. The chapter begins by discussing Chadwick and May’s (2003) three basic models of e-government; managerial, consultative and participatory. Using data collected from an analysis of 658 local government websites in Australia together with existing survey research the chapter then analyses the extent to which local government sites fit into the three models. The chapter concludes with a discussion of the issues and problems faced by local government in its attempt to develop e-governance as both an extension of administrative as well as democratic functions.

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