Assessing a Spanish Translation of the End-User Computing Satisfaction Instrument

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Author(s): George E. Heilman (Winston-Salem State University, USA)and Jorge Brusa (Texas A&M International University, USA)
Copyright: 2009
Pages: 11
Source title: Cross-Disciplinary Advances in Human Computer Interaction: User Modeling, Social Computing, and Adaptive Interfaces
Source Author(s)/Editor(s): Panayiotis Zaphiris (City University of London, UK)and Chee Siang Ang (City University of London, UK)
DOI: 10.4018/978-1-60566-142-1.ch004

Keywords: Human Aspects of Technology / Information Science Reference / Social Sciences & Humanities

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Abstract

This study assesses the psychometric properties of a Spanish translation of Doll and Torkzadeh’s End- User Computing Satisfaction (EUCS) survey instrument. The results show that the EUCS Spanish version is a valid and reliable measure of computing satisfaction among computer users in Mexico and adds support to the usefulness of the instrument in countries other than the United States and in languages other than English.

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Assessing a Spanish Translation of the End-User Computing Satisfaction Instrument

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