IRMA-International.org: Creator of Knowledge
Information Resources Management Association
Advancing the Concepts & Practices of Information Resources Management in Modern Organizations

Assessing the Relationship between Learner Satisfaction and Faculty Participation in Online Course Discussions

Assessing the Relationship between Learner Satisfaction and Faculty Participation in Online Course Discussions
View Sample PDF
Author(s): Dana Offerman (Capella University, USA), Kimberly Pearce (Capella University, USA)and Tassava Christopher (Capella University, USA)
Copyright: 2006
Pages: 15
Source title: Online Assessment and Measurement: Case Studies from Higher Education, K-12 and Corporate
Source Author(s)/Editor(s): Mary Hricko (Kent State University, USA)and Scott L. Howell (Brigham Young University, USA)
DOI: 10.4018/978-1-59140-497-2.ch003

Purchase


Abstract

Faculty-student interaction in online courses heightens student satisfaction and success. Capella University studied the relationship between learner satisfaction with faculty (as reported in end-of-course evaluations) and faculty participation in online courses (as measured by monitoring faculty interaction). Learners appear to be more responsive in courses led by instructors who seem committed to learner success and dedicated to improving learner engagement with the subject matter and other learners. Some instructor behaviors, including certain messages and eedback on assignments, improved overall learner satisfaction. However, these faculty behaviors did not improve other learner perceptions, such as increased professional value. Instructor-learner interaction with respect to projects and course content may be more important to learner satisfaction and realization of professional value than other kinds of faculty-student interaction.

Related Content

K. Balaji. © 2026. 42 pages.
Rachna Chand, Manjit Kour, Shelley Khosla. © 2026. 46 pages.
Wissem Ben Ali, Nourhene Dhahri. © 2026. 40 pages.
Yao Zhou, Amr El Alfy. © 2026. 56 pages.
Neeru Sidana, Anika Bhatia. © 2026. 36 pages.
Drishti Aggarwal, Puja Chopra. © 2026. 46 pages.
Mohammad Irfan. © 2026. 32 pages.
Body Bottom