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Artificial Intelligences Impact on Branding in Tourism

Artificial Intelligences Impact on Branding in Tourism
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Author(s): Serkan Gün (Siirt Universty, Turkey)
Copyright: 2025
Pages: 48
Source title: Strategic Brand Management in the Age of AI and Disruption
Source Author(s)/Editor(s): Zahid Hussain (Khadim Ali Shah Institute of Technology, Karachi, Pakistan), Mohamad-Noor Salehhuddin Sharipudin (Universiti Putra Malaysia, Malaysia), Ahmad Albattat (Management and Science University, Malaysia)and Arman Khan (Shaheed Benazir Bhutto University, Pakistan)
DOI: 10.4018/979-8-3693-9461-8.ch007

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Abstract

The intersection of technology and branding has initiated a new chapter for the tourism sector, wherein artificial intelligence (AI) occupies a central position. This shift is manifested in AIs capacity to scrutinize extensive datasets, allowing businesses to discern nascent trends and consumer inclinations with an unparalleled accuracy. By utilizing AI, tourism brands can proffer personalized experiences that resonate with specific travelers, thereby nurturing enhanced emotional connections and brand loyalty. The enhancement of customer engagement through focused marketing strategies can result in noteworthy brand distinction amid a crowded marketplace. Therefore, comprehending AIs multifaceted repercussions on branding methodologies becomes crucial for tourism organizations that seek to succeed within a competitive context.Furthermore, AIs impact on branding transcends basic data evaluation; it influences the foundational nature of customer engagements.

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