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Artificial Intelligence in Personalized Tourism: Enhancing Traveler Experiences Through Innovation

Artificial Intelligence in Personalized Tourism: Enhancing Traveler Experiences Through Innovation
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Author(s): Muhammad Usman Tariq (Abu Dhabi University, UAE & University College Cork, Ireland)
Copyright: 2026
Pages: 26
Source title: Harnessing Innovation for Personalized Tourism
Source Author(s)/Editor(s): Spyros Avdimiotis (International Hellenic University, Greece)
DOI: 10.4018/979-8-3373-2053-3.ch001

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Abstract

Artificial intelligence (AI) is revolutionizing the tourism sector by enabling personalized experiences tailored to each traveler's specific preferences. AI enables the creation of customized travel plans, intelligent virtual assistants, adaptive pricing strategies, and sentiment analysis, resulting in seamless, efficient, and highly customized tourism experiences. Additionally, AI improves operational efficiency for tourism providers while also boosting customer satisfaction and loyalty. Nevertheless, obstacles such as data privacy concerns, algorithmic bias, and the need for widespread technological adoption persist. This chapter examines the current state of artificial intelligence-driven personalization in the tourism industry, analyzes its advantages and drawbacks, and suggests potential avenues for future advancements. The chapter emphasizes the importance of developing ethical, user-centric AI applications to promote inclusive, enriching, and sustainable travel experiences for individuals from diverse global backgrounds.

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