Analyzing the Evolution of End User Information Technology Performance: A Longitudinal Study of a County Budget Office

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Author(s): John Sacco (George Mason University, USA)and Darrene Hackler (George Mason University, USA)
Copyright: 2006
Pages: 17
Source title: Cases on the Human Side of Information Technology
Source Author(s)/Editor(s): Mehdi Khosrow-Pour, D.B.A. (Information Resources Management Association, USA)
DOI: 10.4018/978-1-59904-405-7.ch023

Keywords: Human Aspects of Technology / Information Science Reference / Social Sciences & Humanities

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Abstract

This case study examines end user information technology evolution from microcomputers to World Wide Web applications in a large county budget office over a fifteen-year period. The study evaluates end user information technology performance and comments on organizational, technical and social issues that accompany information technology implementation.

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Analyzing the Evolution of End User Information Technology Performance: A Longitudinal Study of a County Budget Office

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